Collection: Legal Notice and Data Protection Policy

1. Legal Notice

1.1 Introduction

Welcome to Sterling Medical Supplies Ltd.. By accessing or using this website, you agree to comply with and be bound by the following terms and conditions. If you disagree with any part of these terms, please do not use our website.

1.2 Company Information

Sterling Medical Supplies Ltd. is a company registered in England and Wales. Our registered office is located at the address provided above.

1.3 Intellectual Property Rights

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Sterling Medical Supplies Ltd. and is protected by international copyright laws. Unauthorized use of any content from this site is prohibited.

1.4 Limitation of Liability

Sterling Medical Supplies Ltd. will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of, or inability to use, this website. We do not guarantee that our website will be error-free, uninterrupted, or free from viruses or other harmful components.

2. Data Protection Policy

2.1 Introduction

Sterling Medical Supplies Ltd. is committed to protecting your personal data and ensuring that your privacy is respected. This policy outlines how we collect, use, and protect your personal information in compliance with the General Data Protection Regulation (GDPR).

2.2 Data Controller

Sterling Medical Supplies Ltd. is the data controller responsible for the processing of your personal data.

2.3 Information We Collect

We may collect and process the following data about you:

Personal Identification Information: Name, address, email address, phone number.
Payment Information: Credit card details, billing address.
Order Information: Details of products purchased, order history.
Technical Data: IP address, browser type, and version, time zone setting, browser plug-in types and versions, operating system, and platform.

2.4 How We Use Your Data

We use your personal data for the following purposes:

Processing Orders: To process and deliver your orders, manage payments, and communicate with you about your orders.
Customer Service: To respond to your queries and provide support.
Marketing: To send you information about our products and promotions (you can opt-out at any time).
Improvement of Services: To analyze and improve our website and services.

2.5 Legal Basis for Processing

We process your personal data based on the following legal grounds:

Contractual Necessity: Processing your data is necessary for the performance of a contract to which you are a party.
Legal Obligation: Processing your data is necessary for compliance with a legal obligation.
Legitimate Interests: Processing is necessary for our legitimate interests, provided that your interests and fundamental rights do not override those interests.
Consent: Where you have given explicit consent for us to process your data.

2.6 Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal data to third parties except in the following circumstances:

Service Providers: We may share your data with trusted third-party service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.
Legal Requirements: We may disclose your information when required to do so by law or in response to valid requests by public authorities.

2.7 Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

2.8 Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this policy, or as required by law.

2.9 Your Rights

You have the following rights concerning your personal data:

Access: The right to request access to your personal data.
Rectification: The right to request correction of inaccurate or incomplete data.
Erasure: The right to request deletion of your data.
Restriction: The right to request the restriction of processing your data.
Data Portability: The right to request the transfer of your data to another party.
Objection: The right to object to the processing of your data.

To exercise any of these rights, please contact us at contact@sterlingmedical.uk

2.10 Changes to This Policy

We may update this policy from time to time by posting a new version on our website. You are advised to review this policy periodically for any changes.